Shipping and Delivery

Welcome to GIISHA Beauty. We’re committed to delivering your order quickly, safely, and with care. Below are the details regarding our shipping and return policies.

Shipping Policy

Order Processing

●       Orders are processed within 24–48 hours of receipt, Monday through Saturday, excluding public holidays.

●       You will receive an email and/or SMS confirmation once your order has been shipped, along with tracking details.

Shipping Timeline

●       Delhi NCR: 1-2 business days

●       Metro Cities: 2–4 business days

●       Other Locations in India: 5–8 business days

Delivery times may vary slightly due to unforeseen logistics delays or peak festive periods.

Shipping Charges

●       Standard Shipping: Extra ₹100 on all prepaid orders below order value of ₹1200. Free shipping above order value of ₹1200.

●       Cash on Delivery (COD): ₹99 flat fee, regardless of order value.

Delivery Partners

We work with reputed courier partners like  Bluedart and Shiprocket to ensure fast and reliable deliveries across India.

Returns & Exchanges

Eligibility for Returns

Due to the hygienic nature of our products, we do not accept returns or exchanges unless:

-        The product delivered is damaged

-        The item received is incorrect or incomplete

Please reach out to us within 48 hours of delivery at support@giishabeauty.com with:

-        Your order number

-        A clear photo of the damaged/incorrect product

Once reviewed and approved, we will initiate a replacement at no additional cost.

Refunds

Refunds are only issued under the following conditions:

-        Your order was cancelled before dispatch

-        The product is out of stock or undeliverable to your pin code

-        You were wrongly charged due to a technical glitch

All refunds will be processed to the original payment method and may take 5–7 business days to reflect in your account.

Please note: GIISHA Beauty reserves the right to deny refund requests that do not meet our policy criteria.

 Order Cancellations

-        You can cancel your order before it is shipped by writing to us at support@giishabeauty.com

-        Once dispatched, the order cannot be cancelled or modified

Product Concerns?

We want you to love your GIISHA experience. If you experience any issues with your order or product, please email our customer care team at support@giishabeauty.com, and we’ll do our best to assist you.